Penny James (born 27 September 1969)[1] is a British businesswoman who was the chief executive of Direct Line Group from May 2019 to January 2023.[2]
Career
James worked at Omega Insurance and Zürich before joining Prudential Plc, where her roles have included chief risk officer. She also was a non-executive director of Admiral Group between 2015 and 2017.[3]
In 2017, she left Prudential to join the Direct Line Group (DLG) as chief financial officer. At the time, she was the only woman on the executive committee of DLG.[4] In May 2019, James succeeded Paul Geddes as CEO of DLG.[5] In January 2023, she stepped down and was succeeded by chief commercial officer Jonathan Greenwood as acting chief executive.[6]