Icon Park began operating in 2015. Tickets for the individual attractions can be purchased separately or in discounted combinations.[6]
In 2023, Icon Park began offering a "Play Pass" package that included admission to seven main attractions, an add-on game experience for the Wheel ride, credits for two game areas, and discounts for shopping, restaurants and bars.[16] However, as of March 2024, the Play Pass package was not offered on the park website.[6]
Incidents
On July 3, 2015, at around 4:00 p.m., a few months after operations began, the Orlando Eye Ferris Wheel experienced a technical fault with the system that monitors the wheel position, causing the system to automatically shut down and stranding about 66 riders for approximately three hours.[17]
On March 24, 2022, 14-year-old Tyre Sampson of St. Louis, Missouri, fell to his death from the Orlando Free Fall ride.[18] Owned and operated by The Slingshot Group, the attraction opened as the tallest free-standing drop tower, and operated for less than 3 months prior to the accident.[19] The ride was immediately closed.[20] Through an investigation and report provided by Quest Engineering and Failure Analysis, Inc., it was discovered that the restraint proximity sensors of the seat Sampson was in had been manually adjusted after they had been initially secured in place by the ride manufacturer. The manual adjustments had been made to accommodate larger riders.[21] Sampson exceeded the weight limit for the ride that was prescribed by its manufacturer.[22][23] The ride would not operate if the sensors detected that any of the restraints were not sufficiently closed, and the manual adjustment allowed the restraint to be open almost twice as wide as normal without triggering a shutdown. The expanded restraint for Sampson's seat left a large enough opening for him to slide out of the seat.[24][25] On October 6, 2022, Icon Park confirmed the permanent closure of the ride,[26][10][23][21] and the structure was dismantled in March 2023.[27] In the wake of the accident, Florida governor Ron DeSantis signed the Tyre Sampson Act into law to improve rider safety.[21] In December 2024, the victim's family were awarded $310 million in damages by an Orange County jury.[28]
On December 31, 2022, the Wheel malfunctioned again and suffered from a power failure around 6:20 p.m. Orange County fire crews had to rescue more than 60 people from the ride. Despite reports of sparks, flames and some smoke, no injuries were reported.[29] The ride remained closed until February 10, 2023.[30][31]
On April 25, 2026, over 1,000 teens attended Icon Park for a "teen takeover" which resulted in almost a dozen arrests and two injured police officers that had to be hospitalized.[32] After the event, Icon Park released a statement sharing a chaperone policy for all guests under the age of 18, stating that all guests under the age of 17 must be accompanied by someone 21 years of age or older.[33]
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