The arena was initially operated by SMG (now ASM Global) under a contract with the city. The arena underperformed in its first years of operations, with low ticket sales for concerts and sporting events. Its operating costs were higher than originally projected.[3][4] In April 2020, the city announced that it would not renew its contract with ASM Global, and that operations for the arena would be brought in-house.[5]
Canalta Hotels initially held the naming rights to the arena. In 2020, South Country Co-op acquired the naming rights, renaming the arena Co-op Place.[6]